Customer service is our top priority, and that means consistently delivering the highest quality solutions with the most positive benefit to your business.
Arista specializes in billing and payment solutions for utility providers, telecommunications companies, municipalities and more. Over 400 organizations across the country trust Arista for their printing, e-billing, and payment processing needs. We partner with over 40 software companies to ensure their clients can print their bills efficiently and cost-effectively, with the smoothest integration possible. We process millions of documents each year.
We guarantee the lowest possible postage rates. Our customers reduce expenses by eliminating direct costs for equipment, software, and supplies as well as indirect costs associated with maintenance and depreciation, time and labor, rent and utilities.
We process and distribute mailings within 24 hours of our receipt of your data file.
Our production facilities in Duluth, GA, and Winston-Salem, NC, are equipped with the same software, hardware, and personnel to ensure redundancy in the event of an emergency or natural disaster.
Our production facilities employ state-of-the-art technology, certified USPS software, and high-speed color printing equipment to produce the highest quality billing statements, notices, and other mailings.
We offer a variety of options to customize your mailings and promote your brand, including Custom Bill Design, Selective Insertion, Variable Text Messaging, Usage History Graphs, Combined Billing Statements, Watermarks, and Full Color Printing.
At Arista, we stand behind our products and services unconditionally. Our team members take pride in our work and in our relationships with our customers, and we are committed to excellence in customer service.
By delegating all or part of your billing process to Arista, you and your team have more time to focus on what you do best: serving your customers.
Stay informed at every step of the document production process with reports confirming everything from receipt of the data file to delivery of your mail to the post office.
Generating a bill is just the first step in the consumer billing process, and Arista is your partner every step of the way. We continuously adjust our products and services to ensure that you can offer your customers industry-leading services, from Electronic Bill Presentment and Payment (EBPP) and Online Banking Payment Processing to Lockbox Remittance Processing and Returned Check Processing and even Interactive Voice Response (IVR) payments.